Aging Assistant, LLC – COVID-19 Protocol Update

We monitor the Centers for Disease Control and Prevention (CDC) website, the State of California COVID-19 website and the County of Sacramento website for updates on their recommended procedures to prevent the spread of the COVID-19 virus with respect to caregivers in the home environment. This is particularly important because our clients are part of the most vulnerable population for contracting this virus.


CDC Website COVID-19 symptoms:  fever, chills, cough, shortness of breath, fatigue, body aches, headache, sore throat, sneezing, congestion/runny nose, new loss of taste or smell, diarrhea, vomiting or nausea. These are the protocols that we are following to protect our clients and our caregivers:


Caregiver Pre-visit:


All of our caregivers are required to take their own temperatures prior to each client care visit. They are then required to call in to our office to report their current temperature and any COVID-19 symptoms they might have. If the caregiver is experiencing any COVID-19 symptoms they are required to stay home and not visit their client(s) until cleared by their doctor.


Client Pre-visit:


We ask that all of our clients take their temperature prior to each care visit. And they should call our office one (1) hour prior to their scheduled care visit if they have a temperature or any COVID-19 symptoms. If the client is experiencing any COVID-19 symptoms, they are required to be cleared by their doctor before care visits resume.


Personal Protective Equipment:


Our caregivers must use a mask at all times while in the client’s home. They must also either wear gloves or wash/sanitize their hands frequently as well. We also ask all of our clients to wear their own masks as well during the care visit, unless they have a medical condition that prevents them from wearing a mask.


Senior Living Facility Guidelines:


We maintain frequent communications with those Senior Living Facilities where we provide care. This is to insure that we are maintaining their level of COVID-19 Protocols as well.



CDC Coronavirus – Self-Checker:




CDC Website: When to seek emergency medical attention:


Look for emergency warning signs* for COVID-19. If someone is showing any of these signs, seek emergency medical care immediately:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake
  • Bluish lips or face
  • Or, any other symptom(s) that you feel may need immediate attention

*This is not a list of all possible symptoms. Please call your medical provider for any other symptoms that are severe or concerning to you.

Call 911 or call ahead to your local emergency facility: Notify the operator that you are seeking care for someone who has or may have COVID-19.